ATD WV Summer 2019 Newsletter

Check out what's been happening in the ATD WV community in the Summer 2019 issue of our newsletter

Basically Business: Email Know-How Lunch N' Learn

On Friday, June 21st, 2019, ATD WV hosted a Lunch N' Learn, Basically Business, Email Know-How at the University of Charleston's Innovation Center.

Speaker Jens-Kristian Kiel, Founder and CEO of Made In Germany, discussed with the audience common business communication issues, surprising email statistics, advice for avoiding email faux-pas, and little-known tips and tricks to help professionals stand out and be remembered for their eloquent communication skills. 

Attendees shared in the discussion, with some recalling stories of cringe-worthy email mistakes that negatively impacted their organizations. Mr. Kiel provided resources to the audience members to take back to their workplaces to share and remember.

If you would like to learn more about Mr. Kiel and his company, Made In Germany, you can visit his website at

ATD WV Spring 2019 Newsletter

Check out what's been happening at ATD WV in the Spring 2019 issue of our newsletter.

ATD Press Release - March 15th, 2019

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Terry Cyfers, Assistant Director of the University of Charleston's Innovation Center, delivers an overview of Edward de Bono's Six Thinking Hats.

CHARLESTON, WV – On Friday, March 15th, Charleston-area professionals tackled West Virginia’s education issues during a workshop hosted by the Association for Talent Development, or ATD, at the University of Charleston’s Innovation Center.

Terry Cyfers, Assistant Director of the University of Charleston’s Innovation Center, led a presentation and discussion about Edward de Bono’s Six Thinking Hats, a popular tool for enhancing collaboration and understanding within a team. The workshop challenged attendees to apply the Six Thinking Hats to a real problem in West Virginia – our struggling public schools.

“Edward de Bono’s work has been a fixture in innovation for quite a while, and his Six Thinking Hats model is used extensively by corporations,” said Cyfers. “So what I wanted to do today was take his principles and apply the Six Thinking Hats here in West Virginia.”

After presenting a lecture about the Six Thinking Hats, Cyfers announced the scenario attendees would be tasked with solving. Audience members noticeably reacted as they absorbed the details of the scenario: a failing school in a rural county experiencing chronic academic performance problems, poor infrastructure, a shortage of certified teachers, budget cuts, the bottom 5% of the salary range for WV teachers, and other issues.

The audience’s strong reaction was due in part to their recognition of a reality for many WV parents: a child is failing at least one class, a high school senior is failing a class needed to graduate, or a student’s sports activities are being suspended until grades improve.

According to, the WV Board of Education found that 88% of WV high schools fall within the “does not meet standard” category for students’ math grades, while 21% of high schools are below the “meets standard” category for grades in English and language arts. The Board of Education also found that half of high schools are failing to meet the standard for attendance.

Working in small groups, workshop participants used the Six Thinking Hats to guide and structure their discussion to come up with potential solutions to the scenario. Proposed solutions ranged from improving infrastructure, instituting a greater reliance on online education to lighten the load on teachers, and implementing charter and private schools.

The topic was especially controversial given recent developments at the end of the 2019 West Virginia legislative session, which postponed indefinitely a controversial education bill that prompted statewide teacher strikes.

Despite the controversy, participants expressed that the Six Thinking Hats helped keep the discussion respectful and productive.

“I love the concept. He made the principle really interesting and approachable, and I actually learned something,” said Jens-Kristian Kiel, Founder and CEO of Made In Germany, a local brand and content consultancy company. “My motto is ‘listen more and talk less’, and I listened to the input of everybody. Even though I had a strong emotional attachment because my wife is a teacher, I got to learn other points [of view]...”

Kiel heard about the workshop from Mr. Cyfers, and wanted to attend because of a shared desire to help West Virginia, a trait he found in common with other workshop participants.

“We all are passionate about a lot of the same things,” said Kiel. “We want our state to do well, we want businesses to do well, we want the students to do well, we want to change the face of West Virginia. We want to change how West Virginia is seen on a national level.”

Kiel has a unique external perspective about the state he now calls home. He was born in Germany and emigrated to the United States fourteen years ago after meeting the woman he would later marry. He was sworn in as a U.S. citizen last year.

“I could [have] lived in California, New York, or Pittsburgh, but I chose to go to Boone County and to live in Charleston... I chose to be a West Virginian,” said Kiel. “A lot of people from WV choose to go someplace else, but I chose to be here and change it instead.”

The WV Chapter of the Association for Talent Development hosts free workshops monthly to discuss topics like leadership, organizational change, training, performance improvement, coaching, and more. Nonmembers are welcome to attend, while paying chapter members are granted access to a variety of additional resources, including an online business directory and discounted registration for the annual state conference.

Kiel expressed how the workshop impacted his approach to business and said it would be helpful when working with clients resistant to change.

“I bring the new. I bring change,” said Kiel. “So I have to deal with a lot of black hats that say, ‘Well we’ve always done it this way,’ or, ‘We do not have the budget to do anything different.’ I can show them opportunities to change their position, their point of view, so this has real practical value for me. Plus I love to learn. I liked it and I’m looking forward to what you’re going to do in the next one.”

If you are interested in attending an ATD WV workshop or becoming a member, you can learn more at or by emailing

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